Information We Collect

We collect information you provide directly to us when you sign up for our learning programs, contact us for consultations, or interact with our educational content. This includes your name, email address, phone number, and professional background details.

How We Use Your Information

Your information helps us deliver personalized learning experiences and professional development opportunities. We use it to customize course content, track your progress, and provide relevant career guidance.

• Deliver educational content and track learning progress
• Send program updates and important announcements
• Provide technical support and respond to inquiries
• Improve our curriculum based on student feedback and performance
• Comply with legal obligations and industry regulations
• Prevent fraud and ensure platform security

We never sell your personal information to third parties. Any data sharing occurs only with your explicit consent or as required by Indian law.

Data Protection and Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our systems use industry-standard encryption and access controls.

While we take extensive precautions, no internet transmission is 100% secure. We continuously monitor and update our security practices to maintain the highest protection standards for your information.

Your Rights Under Indian Law

Under the Information Technology Act, 2000, and related privacy regulations in India, you have specific rights regarding your personal data. We respect these rights and provide clear procedures for exercising them.

• Access your personal data and understand how it's being used
• Request corrections to inaccurate or incomplete information
• Withdraw consent for specific data processing activities
• Request deletion of your data (subject to legal retention requirements)
• Receive a copy of your data in a structured, machine-readable format
• File complaints with appropriate regulatory authorities

To exercise these rights, contact us at help@coutand.life with your request and identity verification. We respond to all valid requests within 30 days.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site usage patterns. You can control cookie settings through your browser preferences.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or expired). Some cookies are essential for site functionality, while others help us understand user behavior and improve our services.

Data Sharing and Third Parties

We share your information only in specific circumstances and always with appropriate safeguards. Our approach prioritizes your privacy while enabling us to provide comprehensive educational services.

• Service providers who help deliver our educational platform
• Payment processors for secure transaction handling
• Email service providers for course communications
• Career placement partners (only with your explicit consent)
• Legal authorities when required by Indian law or court orders

All third-party service providers sign data protection agreements and must handle your information according to our privacy standards and applicable Indian regulations.

International Data Transfers

While our primary operations are based in India, some technical services may involve data processing in other countries. We ensure adequate protection through appropriate safeguards and compliance measures.

When international transfers occur, we implement standard contractual clauses, adequacy decisions, or other approved mechanisms to maintain your data protection rights consistent with Indian privacy standards.

Children's Privacy

Our services are designed for adult learners and professionals. We don't knowingly collect personal information from children under 18 years of age. If you're under 18, please have a parent or guardian contact us before enrolling.

If we discover we've inadvertently collected information from someone under 18, we'll delete that information promptly. Parents or guardians who believe we may have collected their child's information should contact us immediately.

Policy Updates and Changes

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. Significant changes will be communicated through email or prominent website notices.

Your continued use of our services after policy updates indicates acceptance of the revised terms. We encourage you to review this policy regularly to stay informed about how we protect your information.